Shipping
Shipping & Delivery Times
Standard shipping is absolutely free to all countries.
Please note that these are estimated delivery times. Weekends and public holidays are not included.
All prices stated on the website will be billed in USD at checkout.
We process all orders within 1-3 business days excluding holidays and weekends.
PLEASE NOTE THAT THESE ARE ESTIMATED DELIVERY TIMES ONLY.
In some unlikely events, packages may take up to 30 business days for delivery.
If you have any questions related to your delivery, please contact our Customer Care team at support@lux.com
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United States
Process Time: 1-3 Business days ( Large orders may take up to 5 business days)
Estimated Delivery Time: Up to 20 Business days
Australia & New Zealand
Process Time: 1-3 Business days ( Large orders may take up to 5 business days)
Estimated Delivery Time: 15 - 20 Business days
United Kingdom & Canada & France
Process Time: 1-3 Business days ( Large orders may take up to 5 business days)
Estimated Delivery Time: 20-30 Business days
Japan
Process Time: 1-3 Business days ( Large orders may take up to 5 business days)
Estimated Delivery Time: Up to 15 Business days
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Shipping time may vary due to product availability. LuxeLoxley reserves the rights to cancel any orders that involve product availability in which the customers will be contacted.
Please note that any taxes and customs fees in regard to your purchase are to be held responsible by the customer.